Customs and import duties
Please note that customs or import duties can be charged outside of the European Union. These charges must be paid by the recipient of the parcel. Customs policies vary widely so if you require further information regarding this, we advise you to contact your local customs office for further information.
Please note that if a customer refuses delivery of their parcel or if a customer fails to facilitate the delivery and the parcel is returned to us by the shipping company, all costs that we encounter will be deducted from the amount that will be refunded.